Taking Inbound/outbound Calls
Responsible for the ordering, tracking, and overall coordination required for circuit installations.
Analyzes service requests to determine circuit requirements and priorities. Uses provisioning tools to process customer service orders and activate service.
Provide escalation support for out of service conditions.
Provide root cause analysis for errors and out of service conditions.
Salary:Not Disclosed by Recruiter
Functional Area:IT-Support, Telecom, Hardware
Role:Electrical Engineer -Telecom