Jobs > Team Lead - Spanish

Team Lead - Spanish

Experience:
1 - 2 years
Location:
Industry type:
IT-Software/Software Services
Functional area:
IT Software - Other

Skills Required:
Technical: Ability to work under considerable Basic PC Support,Operating System Support, MS Office, MS Outlook

Functional: Multilingual Resourcs with Proficiency in spoken & written Spanish.
Excellent Communication skills, Team Player, Interpersonal skills, Technical troubleshooting skills.

Outstanding interpersonal effectiveness; strong communication skills both verbal and written
Ability to document and drive processes around support procedures
Awareness of audit and compliance related issues and management of open corrective actions
Strong commitment to a cooperative team approach."

Desired Profile

Customer service and technical troubleshooting.
Exceeding call quality and efficiency standards.
Adherence to Process, Policy & Procedures
Meeting and exceeding client SL

Qualification:
Basic: Any Graduate with good knowledge of computer hardware and software. Diploma or graduate in Spanish

Professional: Excellent Communication skills, Client facing skills, Coaching skills, Team Player, Interpersonal skills, Technical troubleshooting skills.

Key skills
Contact details
Company name
iGATE