Job Description:
Senate Technologies
Experience: 0 to 2 Years
Salary: Not Disclosed by Recruiter
Industry Type: IT Software, Software Services
Functional Area: Other
Role: Software Developer
Education: UG.
Location: Pune
Job Profile:
Answer and route incoming customer telephone calls, e-mail, Web-cases to the appropriate product groups in the respective region.
To manage and make calls to customers regarding resolution of their support queries, update the Remedy case
Desired Profile
Provide clear and accurate descriptions of customer support queries and general enquiries and correctly maintain the Remedy and Outlook databases.
Excellent Communication is a must.
Company Profile:
We Senate Technologies are IT solution and service provider company and our area of expertise is Application Development & maintenance , Enterprise resource planning (ERP), Open Source development & maintenance, Business Intelligence (BI), Siebel.
Contact Details:
Company Name: Senate Technologies
Executive Name: Mayuri Rathore
Website: http://www.senate-tech.com
Send Your Resume at: careers@senate-tech.com
Posted Date: 26 June, 2012
For more details:
http://www.placementpapers.net/jobs/senate/recruitment-customer-service-agent-pune-june-2012