Job DescriptionExperience: 0 - 2 YearsIndustry Type: BPO/ITESRole: Technical / Customer Support AssociateFunctional Area: ITES/BPO/KPO, Customer Service, Ops.Education: UG, PGLocation: KolkataJob Description:Technical Support / Customer Support Associate required by India's Leading BPO with the following skill set:Excellent Customer Service Skills and Aptitude.Knowledge of Products and ProcessesAbility to analyze and solve technical problems.Knowledge of computer hardware, network, operating systems, software, and protocols and Internet services preferred.Ability to apply logical thinking to testing solutions to problemsDesired Profile:Freshers / Experienced Candidates.Undergraduates & Gradudates in any stream18-45 years of ageEngineers with specialization in Computer Science, Electronics, Electrical and InstrumentationMBA & MCA not eligibleGood communication skills in English.Candidates should not be part of any Regular Academic course.Willingness to work in night shifts and 24 / 7 environment