Documentation Specialist-(Job Code-DS)

Guntur, Hyderabad

IT-Software/Software Services

Documentation Specialist prepares and/or maintains documentation pertaining to IT systems operation and user documentation.


Plans, writes, and maintains systems and user support documentation efforts, including online help and translates business specifications into user documentation.


Review requirements and related documents to understand and capture specific operational guidelines.

Analyze and investigates, and provides explanations and interpretations to others within area of expertise.


Interview subject matter experts (SMEs) to determine best documentation approach.

Use pertinent data and facts to identify and solve a range of problems within area of expertise.


Investigate non-standard requests and problems, with some assistance from others.

Develop ISO control and guidelines into policy and procedures.

Inspect and edits own work for clarity and conformance to requirements.

Participate in individual and group reviews and incorporate changes and improvements to documentation.

Prioritize, organize and complete work according to deadlines provided by the business.

Support ongoing process improvement and change control activities.