TriVium Systems is a leading provider of business productivity solutions for the converged communications marketplace. TriVium’s call recording and call reporting solutions help organizations maximize the value of voice and data convergence. These solutions provide access and insight into business data that help manage costs, boost productivity, improve customer service and enhance security in innovative ways.
Our solutions for voice recording, quality monitoring, call accounting and call reporting are used by large enterprises, as well as small and medium businesses across the North American market. Our customers span various industries including, but not limited to: call centers, collection agencies and law firms, financial institutions, insurance, healthcare, educational institutions, government, assisted living and retirement homes, hospitality, real estate and much more. Most of our solutions are phone system agnostic – they work with IP, digital and hybrid phone system - and can be deployed on single or large multi-location environments.